About Us
We Know Latin America like no one else
As with most things in life, experience counts and our team knows this astoundingly diverse region firsthand – we’ve lived and breathed it through our own travels and return again and again to discover new places and check in on old favourites.
Our focus is Latin America – we are South America Experts. We also have extensive knowledge of Central America, Antarctica, Mexico and Cuba. Our passion for this region makes it a pleasure for us to continually research, explore and build relationships so that we can craft unique, exceptional value journeys.
Our experienced consultants travel extensively in Latin America and their personal experience coupled with the deep knowledge of our local guides creates endless opportunities for amazing experiences that you may be interested in but have never heard of.
A team of South America Experts
Our team of experts are on hand to help you plan your holiday in Latin America.
Your entire journey is designed personally for you and how you want to experience Latin America. You will travel on your own, at your pace, accompanied by private guides and drivers with private, air conditioned vehicles.
We tailor-make by asking lots of questions – where to, when, for how long, what is your preferred style of accommodation (it may vary through the trip, for example you may wish to celebrate a special occasion while you’re away by staying in a very special property or place), and do you have any particular personal interests you might like to include.
We are well versed in Latin America flight schedules, including air passes (which offer excellent value) and we’ll ensure you don’t waste time at the airport, or make unnecessary early starts where they can be avoided.
We may also suggest additions or alternatives we think would suit your interests and personal style – which often our clients advise were the highlight of their trip. For instance, if you have a special interest in bird watching – we can recommend lodges in the Amazon Rainforest that have dedicated bird watching activities, or maybe you want to hike to Machu Picchu but do not want to do the entire trek. We will organise a shorter version of the last section of the trek so you can still arrive on foot. Perhaps you are interested in attending events such as Carnival we can include activities in your itinerary and locate you in a part of town where you can easily immerse yourself in the festivities.
Once we have a good understanding of just what you’re looking for, we can begin to create a holiday that is perfect for you. For us, that’s one of the most rewarding parts of working in a specialist travel company; designing unique journeys to suit individual tastes, budgets and desires.
Why we’re different
Reputation and Client testimonials
A large number of our clients come back to travel with us again or are referred to us by family and friends. Repeat clients are extremely important to us as a barometer of how well we look after you. We take note of feedback from every client and set out to exceed expectations every time you travel with us.
Here you’ll find a number of recent comments from past clients.
Attention to Detail
You will have one dedicated consultant who looks after you from the beginning to the end of your journey, ensuring every aspect of your holiday is seamlessly arranged. Your consultant will scrutinise your itinerary to ensure you will get the most out of your time in South America and no detail has been overlooked.
24/7 In Country Assistance
Our in-country partners are amongst the very best – many have been with us since we began in 1995. There is always someone on hand in-country to help you out when you are on your trip. If your flight is delayed our partners on the ground will be looking out for you and make sure your transfer will be waiting for you when you arrive, regardless of the time. Should something unexpected happen, our operators are available 24 hours a day to assist you. You can travel knowing you have someone looking out for you.
Guides with In Depth Knowledge
Many of our guides have been working with us for over a decade. The history of the region is a part of their heritage and their knowledge of historic sites has come from their ancestors as well as formal training. When you are visiting a city, historical site, wildlife sanctuary or other place of interest you are guided by someone who lives the intimate detail. Their knowledge is fundamental to ensuring your experiences are as rich as they can be.
In Depth Travel Information
Before you depart we provide you with a bound booklet of detailed documentation to take with you. It includes everything you need to know; where you are going, what time your flights and transfers are, additional activities you may consider in your spare time, safety tips, emergency contact phone numbers, phrases in the native tongue of your destination that you may wish to try out, and some additional restaurants and sites you may like to visit.
Exceptional Accommodation
All of our accommodation has been specifically chosen for its charm and high quality service and we will recommend hotels based on what best suits your needs and personal preferences. To ensure quality we frequently visit the properties we recommend and actively review guest feedback to ensure expectations continue to be met. You can be confident that comfort and great service awaits at every stage of your journey.
Australian owned
We’re a wholly Australian owned business based in Melbourne.
We delight in the design of innovative and unusual itineraries for discerning travellers and have been since 1995.
Our commitment is to a focus on quality, an attention to detail and the delivery of a high level of service,
continually striving to improve our knowledge of Latin America and seeking out areas undiscovered
by mainstream tourists – which all together translate into providing you with a fantastic travel experience.